Categories
General

In case your Mac and your scanner stopped talking, read this

I bought my beloved Brother MFC-J6910DW printer/scanner when I started my own small business close to 10 years ago. In that time, Brother not only maintained updates – including for recent Mac OS Big Sur updates, but it keeps chugging along effortlessly to this day.

A couple of months ago I replaced TrendMicro with McAfee as my antivirus software. It was much cheaper and appears to be less obtrusive for my Windows-loving gamer kids. McAfee used to harangue me to turn on a firewall on my Mac (it was on) but then said it was coming soon as part of their security product. It did indeed arrive and I did turn it on, if only to remove the warning from my toolbar.

Yesterday I noticed that the Brother scanner did not work, either using the iPrintAndScan app nor the built-in Apple Image Capture app. A quick search led me to believe it had something to do with the firewall and it is indeed the case.

To solve the problem:

Share
Share