Tag: Microsoft

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Nokia Ovi Mail: Not getting it

So I got an email today from Nokia inviting me to get an email account on their Ovi Mail service.

I was a huge fan of their Share on Ovi photo service until its redesign several months back. Instead of a service that empowered you to do more than anything Flickr could do, and integrated better than Flickr with existing services built into your operating system, it became a crippled photo album. It was bad enough that despite being a free service, I got a Flickr account for which I pay. I love Nokia. They are original, free thinking and build phones that unlike my iPhone, don’t lose the call about 20-30% of the time. If they only had a better operating system on the excellent hardware… but that’s outside the scope of this post; Ovi Mail is.

After reading about Nokia introducing push email to the Philippines I was keen to see what Nokia has to offer in its mail service. This in light of the fact that Nokia still offers Nokia Messaging that consolidates emails from multiple accounts to a single inbox, which supposedly Nokia delivers to your messaging phone. Sadly, it appears that instead of a step forward, Ovi Mail is another step into ho-hum direction. In one sentence, Ovi Mail is another webmail service. Really. And like Yahoo! mail and Hotmail, it is accessible only from your web browser. There are no instructions on how to use this account anywhere outside the web.

One place where Ovi could have been great is integration with, well, the rest of Ovi. Namely, Ovi’s contact book. That would make sense. Those are extra awesome because they back up, for free, all the contacts from your Nokia phone, and sync with it. Great service, great idea. On an iPhone that would be extra cash for Mobile Me, unless you have a Microsoft Exchange email account. Sadly, your Ovi contacts are not present in Ovi Mail. Tragic, perplexing, sad.

I just wonder, what were they thinking? Is there a compelling reason to use Ovi Mail that I am missing?!

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General iphone

How I got the iPhone to display my Microsoft Exchange account Sent Mail folder

So I gave up on my Nokia N95-8GB.
The fact that Nokia appeared to have given up on the phone I spent so much money on, its sluggish performance and the outdated operating system could not be compensated by the excellent camera and impeccable phone reception worldwide. That and lugging along a BlackBerry for email as well as the Nokia was silly. The fact that the work-issued BlackBerry Curve was worse in too many facets than it’s older predecessor is a different matter. So i got an iPhone 3Gs.

I love it!

It is fast, things just work, the Internet is usable and with you wherever you are. The virtual keyboard is a spectacular tool when you are dealing with multilingual situations, all the more with right-to-left languages, I love it. Best of all, it connects (unsupported by our IT of course) to our corporate Microsoft Exchange 2003 server account.

Yet I noticed something a bit odd: I was unable to view my Sent mail, viewable in Entourage and Outlook as ‘Sent Items’. Looking online leads to articles mentioning another issue in which Entourage has a problem displaying iPhone sent messages properly (this is sort of a solution), but the issue remains open on Apple’s support boards (and I will post my ‘solution’ experience on it once I am done writing).

When I joined my employer almost four years ago, IT assigned us a first initial+last name@company email addresses (e.g. Joe Blow will become jblow@company.com). Two years ago we migrated to the Exchange system of our parent company where the email address is first name+last name@company (e.g. Joe Blow get an email address of joe.blow@company.com) . I can still and do use my old email address and both work. When I got my iPhone (a true moment of joy), I set it up giving it the short email address (first initial+last name@company, or jblow@company.com). My domain user name is just first initial+last name and it seemed to work – except for the sent mail issue.

Yet that was the actual issue: I had to switch the email address specified in the iPhone settings from the short version (jblow@comany.com) to the long version (joe.blow@company.com). Once I made the change, sent mail appeared just fine. I am not too certain how this translates to other organizations; it may just as well not. But if your Exchange, or possibly Active Directory administrators added email addresses or identities to your account, you may be suffering from the same issue.

Additionally, I am not sure this can be done on the fly by just modifying account settings. I was bold enough to delete the whole account and set it up again. I would definitely try the account settings route first as deleting accounts is always risky (all my contacts were gone, of course). But I am glad it worked and I have access to my sent mail.

Hope this is of help for others. A device so close to perfect makes such imperfections so noticeable and maddening.

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Computing

Microsoft Office 2008 for Mac: Experiences and Incompatibilities

I am generally happy with Microsoft Office 2008 for the Mac. Things work pretty well – Word docs interoperate with Windows versions seamlessly ; Excel works almost perfectly with complex documents too. Entourage is faster, in general than Outlook, not a big achievement. But shortcomings do rear their ugly heads.

I would highly recommend avoiding the use the old Word format (.doc) with large documents and sticking with .docx (the modern extension). While working on my thesis, I was suddenly told there was no space on my hard drive when trying to save the .doc. Saving as .docx worked fine. I sweat bullets getting to that conclusion with no real support from Microsoft’s online documentation. This may have been addressed in the patches Microsoft issues regularly.

With Entourage, I was unable to find a way to get my notes – the Post-It looking things – which I use on my Blackberry for temporary information. Entourage also cannot invite people as optional. It can do great things Outlook cannot do, such as grouping contacts and emails into Projects. That’s neat but not fundamental.

Finally, today I encountered a big issue with PowerPoint 2008: On the PC, when saving a presentation you have the option to embed the fonts you used (assuming they have no copyright restrictions) with your file – to ensure optimal viewing or editing. The Mac version does not even offer that option and DOES NOT save the fonts for you – almost guaranteeing issues. Somewhat of a dealbreaker for me.

All in all, though, the layout of the applications is much less revolutionary (read Office 2007 for PC) and drastically more useful. There is some hint of the Office 2007 ribbons, but without the nonsense, hidden commands and extensive headaches. The applications also appear generally much more stable than their PC counterparts and run faster. Microsoft gets a solid 8 for this effort, as long as you are aware of the limitations and constraints.

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