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Computing

Microsoft Office 2008 for Mac: Experiences and Incompatibilities

I am generally happy with Microsoft Office 2008 for the Mac. Things work pretty well – Word docs interoperate with Windows versions seamlessly ; Excel works almost perfectly with complex documents too. Entourage is faster, in general than Outlook, not a big achievement. But shortcomings do rear their ugly heads.

I would highly recommend avoiding the use the old Word format (.doc) with large documents and sticking with .docx (the modern extension). While working on my thesis, I was suddenly told there was no space on my hard drive when trying to save the .doc. Saving as .docx worked fine. I sweat bullets getting to that conclusion with no real support from Microsoft’s online documentation. This may have been addressed in the patches Microsoft issues regularly.

With Entourage, I was unable to find a way to get my notes – the Post-It looking things – which I use on my Blackberry for temporary information. Entourage also cannot invite people as optional. It can do great things Outlook cannot do, such as grouping contacts and emails into Projects. That’s neat but not fundamental.

Finally, today I encountered a big issue with PowerPoint 2008: On the PC, when saving a presentation you have the option to embed the fonts you used (assuming they have no copyright restrictions) with your file – to ensure optimal viewing or editing. The Mac version does not even offer that option and DOES NOT save the fonts for you – almost guaranteeing issues. Somewhat of a dealbreaker for me.

All in all, though, the layout of the applications is much less revolutionary (read Office 2007 for PC) and drastically more useful. There is some hint of the Office 2007 ribbons, but without the nonsense, hidden commands and extensive headaches. The applications also appear generally much more stable than their PC counterparts and run faster. Microsoft gets a solid 8 for this effort, as long as you are aware of the limitations and constraints.

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Computing General

Share Online: Why Nokia has it wrong. Again.

Being surrounded by oceans of happy, gloating, iPhone users is not an easy thing, especially in America. Having invested a very large amount of money in my Nokia N95-8GB means that I need to come up with angles to justify that decision. The best one I could think of is this: there is no other phone that could provide the ability to generate content and record life in image and video better than the N95.

The key enabler for this ability is a piece of software from Nokia called ‘Share Online‘. In essence it allows you to upload photos and videos to Flickr, or Nokia’s Ovi server or to any other service out there that offers a simple XML file with definitions. It is a great application that turns the phone into a veritable news agency. It has a few kinks, specifically the inability to upload more than 6 files at a time or schedule an upload when one is taking place.

I have seen several updates from Nokia discussing a new version of this wonderful application but oddly enough my phone, still among the strongest out there, was not on the list of supported devices. More digging around brought me to this message on the application’s discussion board, originating from a person on Nokia’s development team:

Hi MKR10001 and speedgrapher,

Unfortunately, the designers of Share Online took a dependency upon a feature of S60 v3 fp2 back in
version 3.1 of Share Online, and this has meant that no subsequent version can run on v3 fp1 devices.

So, I am sorry to tell you, that Share Online 4.3 will not be available for fp1 devices.

I appologize on behalf of Nokia. In the future, we are going to make a greater effort to make more thoughtful architectural decisions so that we don’t automatically exclude existing customers this way.

Thanks,
Larry
PM, Ovi Share Clients
Nokia US

For the uninitiated, the N95 runs Nokia’s Symbian Series 60 operating system version 3, with feature pack 1, or ‘fp1’. If you did not get it so far, like the multitude of N95 users, we are virtually screwed. While on a single application, in this marketplace where Nokia is under virtual siege at the smartphone level, do they really want to alienate its dedicated clients? Apparently, they do not care enough. Let’s move the next piece of plastic instead of enhance the experience on this really expensive phone you bought.

Really not great.

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Computing

Microsoft Live Messenger hates my webcam and why Microsoft is the same old story

I tried using Microsoft Live Messenger, the heir to the MSN Messenger legacy. MSN Messenger was a serviceable option for people who did not have Skype. I tried using Live Messenger today with my mom who lives in Israel.

To my surprise, when I tried to connect and use my trusted Logitech Quickcam Pro webcam, which worked for the better of 3 years and does so faithfully with Skype day in and day out, I was told by Live Messenger that I did not have a webcam or audio devices. Welcome to 2009, but no audio? Guess what, it all still works with Skype and worse off, even with the long in the tooth Windows Messenger.

Looking at Yahoo! Answers for some direction, I found out that the accepted answer was, well, ‘there’s no answer and something is wrong’. Windows Live being Microsoft’s moniker for the startup way and the new spirit reinvigorating the giant software company, I went to the development team’s blog. Maybe I could post my issue there, at least as a comment. Sadly, Microsoft continues to disappoint. The comments a post about a new feature about ‘3D emoticons’ all talk about problems and issues with Live Messenger. Any responses? no. How many comments? Look at the image below. Why would I share my comment with them? Do they care?

live-comments

It is disheartening that new features, as crucial as 3D emoticons is, take precedence over the meat and potatoes of instant messaging, like audio and video chat. If Microsoft is looking to change, become more accessible, more like a startup or worse, like Google, they should LISTEN. The worst evidence of their deaf ears is the URL of the blog: “MessengerSays.spaces.live.com”. They say, we listen.

Microsoft needs a conversation. Not a monologue. They have the resources, to listen to people’s comments. We want their products to work and comments on a blog show the best example of them caring back about us. Until then, Messenger is uninstalled.

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