I was one of the early adopter, I think, of Voice over IP, jumping on the Vonage bandwagon shortly after it launched in 2001. I switched away from Vonage because call quality was bad (not on Comcast…), faxes did not go through and customer service was a mockery based somewhere in India.
With all the legal battles that Vonage was facing, I jumped ship to the company that actually owned many of the patents it was infringing upon, Verizon. Their service, VoiceWing, had its weaknesses but call quality was very good, prices were low and customer service was based out of the US of A.
Today, Verizon apparently threw the towel and gave up on this service which it never really cared to promote.
It’s sad. But sadder and lamer is the fact that Verizon is giving me a mere two months to switch away. They are shutting down March 31st. Dumping on the loyal customers. What’s new?
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2 replies on “Verizon VoiceWing is dead”
So where do we go from here? I’m considering tossing the home line altogether and adding two children (14 is the youngest) our family cell phone plan. I think the marginal cost will be $20 ($9.99 x 2) per month. Does Vonage or someone else have an offering worth keeping the home phone on?
The only downside of going with cellphones is that there is no ‘central’ family number. My thoughts are to possibly transfer the VoiceWing number to an additional cell line and then connect it to a home bluetooth adapter like (http://www.xlinkgateway.com/) or the GE Cell Fusion (http://tinyurl.com/db89ut) though both probably have complications (dialing special prefix to dial out).
Otherwise, I may be just lazy and get a FiOS triple play. Not sure Verizon deserves it but that’s the cheap alternative.